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Our strategic focus

Ollan Partners > Our strategic focus
Enhance Customer Relationships and Commitment

Our customers are our most important partners. We must provide outstanding products and solutions that exceed our customer’s expectations, anticipating their future needs and delivering great value. By being approachable, flexible, proactive and responsible, we foster close relationships.

Customer service is providing the right quality product, at the right place, at the right time and following through on our promises to contribute to our customers’ long-term success. We must strive to be every customer’s preferred supplier.

Strategic Growth, Intentional Margin Expansion, and Consistency Through the Cycle

We must focus on growth opportunities that provide sustainable profit margins within our areas of expertise. We will leverage our existing facilities through capital effective organic growth, greenfield expansion and the continued exploration of new opportunities. Through our superior operating culture, we must retain our low-cost advantage while gaining market share through customer preference. We must continue to enhance margin through diversification into additional value-added product arenas; thereby achieving more consistent profit margins throughout the business cycle.

Drive Innovation

We must continually challenge the status quo, with a renewed focus on being the technology and process leader to not only exceed current customer expectations but to meet their future needs. Innovate to improve safety, quality, and productivity. We strive toward excellence in all we do.

Safety

We pledge to provide a safe working environment for all of us. All injuries are preventable to the minimal. Our goal is to achieve zero incidents—no accidents, no injuries. This is achievable when we all work together as a team.

Sustain Superior Operating Culture

Success is not driven by state-of-the-art technology alone but, more importantly, it is linked to managing the technology, and to creating a culture in which to exploit it. The right people in the right place will remain our greatest asset. We are the backbone of our company. We are the force that creates and sustains value for the company, the customer. We must foster our entrepreneurial spirit by choosing the right people for the right job by infusing our teams with energetic, positive individuals who apply their minds and ingenuity to create unparalleled success.